Oakbrook Center FAQs
GENERAL INFORMATION
Oakbrook Center’s hours are Monday–Thursday from 10AM–8PM, Friday–Saturday from 10AM–9PM, and Sunday from 11AM–6PM.
Oakbrook Center’s phone number is 630.686.3444.
Oakbrook Center’s address is 100 Oakbrook Center, Oak Brook, IL 60523.
The exit you take to get to Oakbrook Center is the corner of 22nd Street/Cermak Ave and Route 83.
The nearest city to Oakbrook Center is downtown Chicago, which is approximately 25 minutes away.
You can find job openings for Oakbrook Center by visiting https://www.oakbrookcenter.com/en/jobs/, where you will find a list of available positions at the mall with descriptions of the job and its requirements, as well as information on how to apply.
Yes, pets are allowed at Oakbrook Center, as dog owners are allowed to bring well-behaved dogs into the common areas of the mall. Please check with each retailer/restaurant to confirm whether or not dogs are allowed in their space, and for more information, please read our Pet Policy.
Smoking is not allowed at Oakbrook Center.
No, scavenger hunts are not allowed at Oakbrook Center.
Yes, Le Meridien Chicago - Oakbrook Hotel is located at Oakbrook Center.
For information about local attractions near Oakbrook Center, please visit the DuPage Convention & Visitor Bureau website for details.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at Oakbrook Center are located next to Google, near The District Food Hall, and on the concourse shop level of the Professional Building.
The family restrooms at Oakbrook Center are located near The District Food Hall.
The Baby Care lounges at Oakbrook Center are located near The District Food Hall.
Yes, there is a place dedicated to nursing at Oakbrook Center, as nursing areas are located in the family restrooms near The District Food Hall.
The general sitting areas at Oakbrook Center are located throughout the entire property and The District Food Hall.
SERVICES
Yes, Oakbrook Center has a children’s play area, as the Lawn offers a large green space for children to run and play — weather and safety permitting.
Yes, there are children’s activities at Oakbrook Center, as the Lawn offers a large green space for children to run and play, weather and safety permitting.
No, there are not any designated drop-off or pick-up locations for ride share at Oakbrook Center.
Yes, there is a movie theatre at Oakbrook Center, as AMC Oakbrook Center is located at the mall.
No, there is not a farmers market at Oakbrook Center.
Oakbrook Center allows dog owners to bring their well-behaved dogs to the common areas of the mall, but please check with each retailer/restaurant to confirm whether or not dogs are allowed in their space.
No, there is not a carousel at Oakbrook Center.
No, there are not electric scooters at Oakbrook Center.
No, there are not massage chairs at Oakbrook Center.
No, gift wrapping services are not available at Oakbrook Center.
The Oakbrook Center Lawn is located between Oakbrook Center stores Crate & Barrel, Peloton, Warby Parker, LUSH, and Victoria’s Secret.
No, curbside pickup is not available at Oakbrook Center.
For transportation schedules posted at Oakbrook Center, please contact PACE Bus.
No, there are no shuttle services at Oakbrook Center.
Yes, Oakbrook Center offers jump starts; please contact the Security Office at 630.686.8433.
The lost vehicle protocol at Oakbrook Center is to please contact the Security Office at 630.686.8433.
The towing protocol at Oakbrook Center is to please contact the Security Office at 630.686.8433.
No, Oakbrook Center does not have a foreign currency exchange.
No, there is not a sales tax return service for international travels at Oakbrook Center.
STORES & DINING OPTIONS
Yes, there is outdoor dining at Oakbrook Center at most restaurants and The District Food Hall during April - October.
Yes, Oakbrook Center has options for group dining, as most restaurants offer group dining.
PARKING & VALET
A majority of the parking lot at Oakbrook Center remains free to shoppers, with a small portion designated as Preferred Paid Parking. Preferred Paid Parking is managed through 12 Oaks. For information on parking rates, please visit https://12oaksparking.com/brookfield/. Preferred Paid Parking is enforced 24 hours a day, seven days a week. Purchase a Preferred Paid Parking space at Oakbrook Center today and 10% of Oakbrook Center’s net proceeds from your parking payment (excludes taxes, platform fees, and fees retained by the parking operator) will be donated to People’s Resource Center on behalf of Oakbrook Center. For a limited time only. Parking purchases are not tax deductible. To contact or learn more about People’s Resource Center and its charitable purposes, visit https://www.peoplesrc.org/.
If you have any questions regarding paid parking at Oakbrook Center, please email contact@12oaksparking.com or call (678) 973-0348. The Mall Management Office is unable to provide technical support; you must contact the parking operator directly for assistance.
Yes, there is local parking at Oakbrook Center.
Yes, valet parking is available at Oakbrook Center at select restaurants.
Yes, there are electric car charging stations in the Oakbrook Center parking lots and parking garages.
No, there is not preferred family parking at Oakbrook Center.
SECURITY
You can contact mall security at Oakbrook Center by calling 630.686.3433.
The lost and found at Oakbrook Center is in the Security Office, located on the lower level near Escape The Room and the Orange Parking Garage.
Yes, Oakbrook Center offers safety escorts; please contact the Security Office at 630.686.3433.
Yes, Oakbrook Center offers police assistance; please contact the Security Office at 630.686.3433.
Yes, Oakbrook Center offers medical assistance; please contact the Security Office at 630.686.3433.
AMENITIES
Yes, wheelchairs and/or electric wheelchairs are available to rent at Oakbrook Center; please contact the security office at 630.686.3433.
No, strollers and/or double strollers are not available to rent at Oakbrook Center.
The elevators at Oakbrook Center are available in all parking decks, department stores and in the Nordstrom Wing.
Yes, charging stations are available at Oakbrook Center on the concourse shop level of the Professional Building.
No, there is not a FedEx, UPS, or USPS drop off at Oakbrook Center.
Yes, there are bike racks at Oakbrook Center on the lower level near L.L. Bean.
MALL FEEDBACK
Oakbrook Center’s Mall Management office is located on the lower level near Escape The Room and the Orange Parking Garage.
You can submit feedback about Oakbrook Center to oakbrookcenter@ggp.com or by calling 630.686.3444.